Traveler’s Company – Brass Pencil Traveler’s Company

Prompt Shipping and Professional Packing

We can offer a variety of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and precise specifications. Prior to shipping, your goods will be thoroughly examined and secured. Every day, we send thousands of packages to clients from all over the world. This shows our commitment to become the biggest online retailer on the planet. We have distribution centers and warehouses located in Europe and in the USA.

Orders that include more than 1 item are assigned processing times according to each item.

We will carefully examine all items ordered before shipping. The majority of orders today are shipped in 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The inventory is always changing, and not fully managed by us due to the involvement of multiple parties including the factory and our warehouse. Stock levels can fluctuate at any time. You may not receive your purchase after the order has been made.

Our policy is valid for a period of 30 days. If thirty days have passed since you purchased your item, we cannot give you a refund or exchange.

You are able to return a product in the event that it is not used and is in the same state as the day you received it. It should also be in the original package.